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Shipping

Shipping Policy

Each item has is average shipping time listed at the bottom of the item's description and that will vary product by product.  The USPS times listed next are the time frame once the item has shipped   

Processing time for in stock orders usually takes 1-2 days to ship. 

 

USA Orders are shipped via USPS Priority Mail and USPS Express.

We ship orders everyday Monday through Friday. This excludes weekends and Holidays. USPS takes 1-4 days once shipped to anywhere in the USA and is delivered on Saturdays as well. At special request we can ship USPS Express Shipping via USPS as long as the item is not a custom built or modified item and ready for shipping.   Express and takes 1-2 days depending on where you are located.   If you would like to inquire about other shipping options message us

International packages ship via USPS Priority International Mail and UPS.  

 

If your billing address and shipping address are different, we must speak with you and verify the order.   If we cannot get in touch with you the order will be cancelled.

The fastest way to get in touch with us is to text us here, it goes our personal cell phones as well as use the message/chat here on the website.

Custom Built or Hand Modified Orders

These do take longer than average shipping times especially during peak seasons and these shipping times are listed with each item.  Custom and modified items are built specifically for your order.   There are times the manufacturer or builder may have shortages or delays in parts which may delay the orders.  We do our best to keep you notified of any delays.

Product Availability

Availability is subject to change at any time and may be different than what is stated on our web site. We try to keep this updated best we can, but it may happen that availability changes before we have a chance to update it.

Back Order Items and Partial Shipments


We get our items from manufacturers and suppliers directly and sometimes items are backordered.  Since items come in stock and then fly right out the door minutes later, there are times when an item is on back order, but the website did not update to show it yet. In those cases, we do try to ship the order in partial shipments, so you don’t have to wait for everything. We have some manufacturers ship the items right to you to get it to you quicker.

Damaged or Stolen Shipments


We are not responsible for packages damaged by the US Postal Service or UPS. We are not responsible for packages that the postal service delivers to your address and that are stolen from there.   We will however work with you to get an insurance claim filed if possible.

Backorders

 

Backorders will be shipped as soon as possible. We list in the product description if the product (or a product contained in a package) might be backordered or out of stock.  If it is not noted on our web site as 'Backordered' or 'Out of Stock' we will notify you via email.

 

Need an order faster?

If you need an item quicker and we have it in stock we can bill you for the extra charge for faster delivery methods. Please Call 609-239-2626 or Message Us first!

Our Shipping May be on Time However it's Up to the Shipping Companies USPS and UPS to get it there in time.  Both have had posted delays and suspension of delivery time guarantees since April 2020.   These delays are due to employee shortages due to covid19.    As of Feb 2022 they seem to be caught up in most areas but there are still some unexpected delays on international shipments.

Please contact us via email at info@theghosthunterstore.com or message us here

GHSSM LLC

The GhostHunter Store

Haunted Explorations Events

Shield of St Michael Shop

The Illuminated Spirit Shop

Philadelphia, PA

609-239-2626

Email

Message Us  (quickest way)

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